Refund policy
Return & Refund Policy
Last updated: 8 September 2026
At TheLittleLuxe, we want you to be happy with your purchase. Please read the following policy carefully before placing an order.
1. Return Window
We accept eligible return requests within 7 days from the date of delivery.
The return period begins when the order is marked as delivered to the customer.
2. Eligible Returns
A return may be accepted if:
The product is damaged or defective when received.
You received the wrong product.
The product is significantly different from its description.
The item was damaged during shipping.
Customers must contact us within the 7-day return period and provide clear photos/videos showing the issue.
3. Non-Returnable Items
Returns will generally not be accepted for:
Products that have been used, opened, altered, or damaged by the customer.
Personalized or customized products.
Items returned without their original packaging where the packaging is necessary to verify the condition of the product.
Products damaged due to improper handling after delivery.
4. Return Shipping
For eligible returns, return shipping costs are generally the responsibility of the customer, unless the item received was damaged, defective, incorrect, or the issue was caused by TheLittleLuxe.
We will provide return instructions after reviewing the return request.
5. Refunds
Once the returned item is received and inspected, we will notify you whether the refund has been approved.
If approved, the refund will be processed to the original payment method, subject to the applicable payment provider's processing time.
Shipping charges paid on the original order may be non-refundable, except where the return is due to an error or issue caused by TheLittleLuxe.
6. Damaged or Incorrect Orders
If your order arrives damaged, defective, or incorrect, please contact us as soon as possible with your order number and photos/videos of the package and product.
We may offer a replacement, refund, or another appropriate resolution depending on the situation.
7. Order Cancellation
Orders can be cancelled within 15 minutes of placing the order, provided the order has not already been fulfilled or shipped.
After the 15-minute cancellation window, cancellation may not be possible.
8. Refund Processing
Approved refunds are initiated by TheLittleLuxe after the return has been reviewed. The time taken for the amount to appear in your account depends on your bank or payment provider.
9. Contact Us
For return or refund requests, please contact us with:
TheLittleLuxe
📧 TheLittleLuxe6@gmail.com
📱 +917827873927
🌐 thelittleluxe.store