Shipping policy

Last updated: 8 September 2026

At TheLittleLuxe, every gift hamper is carefully packed and prepared before being handed over to our delivery partner.

📦 Order Processing

Orders are generally processed and packed within 1–3 business days after order confirmation.

Personalized orders may require additional processing time.

Orders placed on Sundays or public holidays may be processed on the next business day.

🚚 Delivery Time

Once your order has been shipped, delivery generally takes approximately 3–5 business days, depending on your location and courier availability.

Delivery times are estimates and may vary because of:

  • Courier delays
  • Weather conditions
  • Public holidays
  • Remote locations
  • High-volume periods
  • Incorrect or incomplete address information
  • Other circumstances beyond our control

💰 Shipping Charges

Applicable shipping charges will be displayed at checkout before you complete your purchase.

Free shipping on orders above ₹999.

📍 Delivery Address

Please make sure your shipping address, PIN code and phone number are correct before placing your order.

Once an order has been shipped, we may not be able to change the delivery address.

If a parcel is returned because of an incorrect address, unavailable recipient, or repeated delivery failure, additional shipping charges may apply for re-delivery.

🔎 Order Tracking

Once your order has been shipped, you will receive tracking information where available.

You can use the tracking information to check the current status of your shipment.

📦 Damaged Package

We carefully pack our hampers before dispatch.

If your package arrives visibly damaged, please take clear photographs/videos of the outer package before opening it.

If the contents are damaged or an item is missing, contact us within 24 hours of delivery.

Please provide your:

Order number

Photos/videos of the package

Photos/videos of the products

Description of the issue

We will review the claim and provide an appropriate resolution where applicable.

🚫 Failed Delivery

If a delivery attempt fails because the recipient is unavailable, the address is incorrect, or the customer refuses to accept the package, the courier may make another delivery attempt or return the parcel to us.

For COD orders, repeated refusal or non-acceptance may affect your ability to place future COD orders.

🎁 Personalized Orders

Personalized hampers may require additional processing time.

Please carefully check all names, messages, dates and other personalization details before placing your order.

📞 Contact Us

For shipping-related questions, contact us:

TheLittleLuxe

📧 TheLittleLuxe6@gmail.com

💬 +917827873927

🌐 thelittleluxe.store